Information We Collect

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When you visit Karen Armstrong Studio, make a purchase, subscribe to The Artful Season, contact the studio, or otherwise interact with the website, we may collect information that you voluntarily provide, such as your name, email address, mailing or shipping address, billing information, and information included in messages or forms you submit.

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When you make a purchase, payment information is processed by our payment service providers. Karen Armstrong Studio does not directly receive or store your complete credit or debit card information.

We may also automatically receive certain technical information when you use the website, such as your IP address, browser or device information, pages visited, referring pages, and information collected through cookies and similar technologies.

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How We Use Your Information

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We may use the information we collect to operate and maintain the website, process and fulfill orders, communicate with you about purchases or inquiries, provide customer service, and improve our website, products, and services.

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If you subscribe to The Artful Season or another email list offered by Karen Armstrong Studio, we may use your name and email address to send the communications you requested. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

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We may also use information as reasonably necessary to prevent fraud, maintain the security of the website, comply with legal obligations, and protect the rights and property of Karen Armstrong Studio and its customers.

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How We Share Your Information

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Karen Armstrong Studio does not sell your personal information.

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We may share information with trusted service providers that help us operate the website and conduct our business. These may include website hosting and ecommerce services, payment processors, shipping and fulfillment providers, email and newsletter services, analytics providers, and other services necessary to operate Karen Armstrong Studio.

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These service providers receive information only as necessary to perform their services and are subject to their own privacy practices and legal obligations.

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We may also disclose information when reasonably necessary to comply with applicable law, respond to a lawful request, protect our rights or property, or prevent fraud or misuse of the website.

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Cookies and Analytics

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Karen Armstrong Studio and its service providers may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the site, and improve the website and its content.

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The website is hosted on Wix, which may use essential cookies and other technologies necessary for security, functionality, ecommerce, and payment processing. We may also use analytics tools provided by Wix or other service providers to understand general information such as website traffic, pages visited, and how visitors interact with the site.

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You may be able to manage or limit certain cookies through your browser settings or through any cookie preference tools provided on the website. Disabling some cookies may affect how certain features of the website function.

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Email Communications and The Artful Season

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If you choose to subscribe to The Artful Season or another email communication from Karen Armstrong Studio, we collect the information you provide when subscribing, such as your name and email address.

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Karen Armstrong Studio uses Flodesk to manage email subscriptions and send newsletters and other email communications. Information provided through our subscription forms may therefore be processed and stored by Flodesk in accordance with its own privacy practices.

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We use this information to send the communications you requested and to understand general engagement with our emails, such as whether an email was opened or a link was clicked.

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You may unsubscribe at any time by clicking the unsubscribe link included in any marketing email. Unsubscribing from marketing communications does not prevent us from contacting you when necessary regarding an order, transaction, or customer-service matter.

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Purchases and Payment Processing

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Karen Armstrong Studio accepts credit and debit card payments through Wix Payments. Apple Pay and Google Pay may also be available through the Wix checkout.

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Payment information is processed by Wix Payments and applicable payment networks or digital wallet providers. Karen Armstrong Studio receives information necessary to process and fulfill your order but does not independently collect or store your complete credit or debit card number.

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Payment providers may process information in accordance with their own privacy practices and legal obligations.

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Order Fulfillment and Shipping

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Karen Armstrong Studio personally prepares and packs orders placed through the online shop.

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Pirate Ship is used to purchase and create shipping labels. Information necessary to deliver your order, such as your name and shipping address, may therefore be provided to Pirate Ship and the applicable postal or delivery carrier.

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This information is used only as reasonably necessary to fulfill and deliver your order.

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Customer and Member Accounts

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You may choose to create a customer or member account on the Karen Armstrong Studio website. Information associated with your account may include your name, email address, saved addresses, login information, and order history.

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Account information is managed through Wix and may be used to provide account features, maintain order history, and make future interactions with the website more convenient.

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Service-related communications, such as order confirmations, shipping notifications, account notices, or password-reset messages, may be sent when necessary. These communications are separate from The Artful Season and other optional marketing emails.

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Contact Forms and Public Comments

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If you contact Karen Armstrong Studio through the website contact form, we may collect your first name, last name, email address, and the message you choose to send. This information is used to respond to your inquiry and is not used to add you to The Artful Season email list unless you separately choose to subscribe.

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If you choose to leave a comment on a blog post or participate in another public area of the website, information you voluntarily post may be visible to other visitors. Please use care when deciding what personal information to include in a public comment.

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Free Resources and Downloads

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Karen Armstrong Studio offers certain free resources, including materials available through the Creative Library and Companion Leaves.

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These resources may be downloaded without providing your name, email address, or other personal information. Downloading a free resource does not enroll you in The Artful Season email list.

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General website analytics may record activity associated with a page or download link so that Karen Armstrong Studio can understand how its resources are being used, but this information is not used to require identification in order to access the resource.

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External Links and Third-Party Websites

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The Karen Armstrong Studio website may contain links to websites or services operated by others, including social-media platforms, publications, retailers, and other external destinations.

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When you follow an external link, you leave the Karen Armstrong Studio website. Information you provide to an external website or service is governed by that service's own privacy practices, and Karen Armstrong Studio is not responsible for the privacy practices or content of third-party websites.

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The Artful Season publication on Substack, for example, operates separately from the Karen Armstrong Studio website and from the Flodesk email list. A subscription or other interaction made through Substack is handled by Substack and is subject to its applicable policies.

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Data Retention

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Karen Armstrong Studio retains personal information only as reasonably necessary for the purposes for which it was collected and for legitimate business, transaction, tax, legal, security, and recordkeeping purposes.

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Information may also be retained by Wix, Flodesk, Pirate Ship, payment providers, delivery carriers, or other necessary service providers according to their own retention practices and legal obligations.

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Karen Armstrong Studio does not maintain a separate customer database outside the services used to operate and fulfill the business and seeks to collect and retain only information reasonably necessary to provide the services you request.

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Your Privacy Choices

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Depending on where you live and applicable law, you may have certain rights concerning your personal information. These may include the right to request access to, correction of, or deletion of certain personal information.

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You may also unsubscribe from The Artful Season at any time using the unsubscribe link included in an email, review or change available cookie preferences through the website's cookie settings, update certain information through your customer or member account, or contact Karen Armstrong Studio with a privacy-related question or request.

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Privacy requests will be considered and handled in accordance with applicable law.

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Children's Privacy

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Karen Armstrong Studio is a general-audience art, home, and creative-living website and is not directed toward children for the purpose of collecting their personal information.

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Karen Armstrong Studio does not knowingly solicit personal information from children through the website. If you believe a child has provided personal information through the site inappropriately, please contact Karen Armstrong Studio so the matter can be reviewed.

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Security

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Karen Armstrong Studio takes reasonable steps to protect personal information and relies on established service providers for website, payment, email, and shipping infrastructure. However, no method of electronic transmission or storage can be guaranteed to be completely secure, and absolute security cannot be guaranteed.

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Changes to This Privacy Policy

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This Privacy Policy may be updated from time to time to reflect changes to Karen Armstrong Studio, the website, service providers, business practices, or applicable legal requirements.

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When this Privacy Policy is revised, the Last Updated date at the top of this page will be changed.

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Contact

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If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact:

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Karen Armstrong Studio
Washington State, United States
hello@karenarmstrongstudio.com

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For privacy reasons, Karen Armstrong Studio does not publish the proprietor's residential street address on this website.