FAQ

If your order arrives damaged, I’ll make it right. Please email me at hello@karenarmstrongstudio.com within 7-14 days of receiving your package and include a clear photo of the damage so I can begin the replacement process.

Yes - cancellations are accepted within 24 hours of placing your order. After that, your order may already be in production or on its way.

I pack and ship orders in weekly batches. Please allow a couple of days for me to print, package, and prepare your order with care. I ship via USPS using Pirate Ship, and you’ll receive a tracking email once your package is on the way.

Yes - I’m happy to offer rush shipping when possible! If you're on a deadline, please email me at hello@karenarmstrongstudio.com before placing your order so I can try to accommodate your timing.

Not at this time. I currently only ship within the United States. Local pickup and delivery are not available.

Your order will be mindfully packaged using eco-friendly materials where possible in an ongoing effort to support sustainability.

All prints are sold unframed. Each print is packaged flat with a sturdy chipboard backer and sealed in a protective plastic sleeve for safe delivery, certificate of authenticy included .

Yes! All note cards are blank inside - perfect for handwritten, personalized messages.

Yes - most designs will be restocked regularly. In the future, I may offer limited-edition pieces or original works, which will be clearly marked.

Absolutely! While I don’t offer formal gift wrap, all orders are packaged with care and include a handwritten thank-you note. If you'd like to include a short gift message, simply add a note at checkout or email me after placing your order.

No - I never include receipts or pricing in the package, just a packing slip, so it’s gift-friendly by default.

You can join my email list (located at the bottom of the site) or follow me on Instagram @karenarmstrongstudio for shop updates, product launches, and behind-the-scenes studio life.

All of the artwork created for Karen Armstrong Studio is hand-made by me, Karen Armstrong. My process always begins with a traditional sketch on paper. Finished work is created with traditional and digital drawing and painting, or by mono printing, and are then scanned and editied, recolored and textured in Adobe Illustrator or Photoshop. Art prints and cards are printed and packaged in my studio by me. I print on high quality, acid-free paper using dye-based ink that is designed for longevity. The prints are made to order on a professional grade, high quality printer. My other products, such as stickers, tea towels, etc. are produced using my designs by select manufacturing partners.

Karen Armstrong Studio art prints are made to order in-studio on a professional grade, high quality printer, printed on 100% cotton, museum quality, acid-free paper using dye-based ink that is designed for longevity. These art prints are created with the goal to remain vibrant and well-preserved when you follow these care tips: Handle with Care: Always handle prints with clean, dry hands or wear gloves to avoid smudges, fingerprints, or oils transferring onto the surface. Protect from Light: Display prints away from direct sunlight or intense artificial light to prevent fading. UV-protective glass or acrylic can help if framing. Avoid Moisture: Keep prints in a dry environment to prevent warping or damage from humidity. If storing, use acid-free sleeves or archival boxes. Frame Properly: Best use is acid-free mats and backing when framing to prevent chemical reactions that could degrade the print over time. Store Flat: If not displaying, store prints flat in archival folders, or acid free paper. Clean Gently: If dust accumulates, use a soft brush or microfiber cloth to clean prints without scratching or damaging the surface.

Tea Towel Care Instructions: Machine wash / Maximum Temperature 40˚F Do not bleach Tumble dry on low heat Iron on delicate setting Tote Bag Care Instructions: Machine wash cold Air dry or tumble dry low Iron safe if needed