Question 1

How do I send an eGift card to someone?

Accepted Answer

Simply choose an amount, enter the recipient’s email at checkout, and include a personal message if you like. The eGift card will be delivered straight to their inbox.

Question 2

Do your eGift cards have an expiration date?

Accepted Answer

No, our eGift cards do not expire and can be redeemed at any time.

Question 3

What can an eGift card be used for?

Accepted Answer

eGift cards can be used toward any item available in my studio shop at karenarmstrongstudio.com.

Question 4

Can I use an eGift card on Spoonflower or other linked shops?

Accepted Answer

eGift cards are only valid for purchases made directly through my studio website. They cannot be applied to external platforms such as Spoonflower or other linked sites.

Question 5

Can I return or refund an eGift card?

Accepted Answer

eGift cards are non-refundable and cannot be redeemed for cash (unless required by law). Please double-check the recipient’s email address before purchasing.

Question 6

What if the recipient doesn’t receive their eGift card?

Accepted Answer

If the card doesn’t appear in their inbox, have them check their spam or promotions folder. Still no luck? Email me at hello@karenarmstrongstudio.com and I’ll be happy to help.

FAQ

Frequently asked questions